BLVD Moving

DO NOT USE BLVD MOVING—ever. I had the worst experience with this company, and I wouldn’t want anyone else to go through what I did.

At first, everything seemed fine, but as my pack-out date got closer, the company became more and more unresponsive. They use the cheapest labor possible, and despite paying $11,00+ for a full-service pack-out, I was suddenly hit with an additional $4,000 charge that had to be paid in cash. The packers tried to blackmail for $6K originally.

My story has too many twists and turns to capture here, but the bottom line is this: they stole items from my household, and I never even got the chance to file a claim for the missing property. At this point, I’ll be filing a formal complaint with the BBB.

This company’s logo should be a snake, because that’s exactly how they operate. Save yourself the money, stress, and regret—do NOT use BLVD MOVING.

Move size: 2 Bedroom Home Service cost: $6000

This company promised me my weight tickets because I need them to be reimbursed by the Marine Corps. They didn’t get me my weight ticket with all my stuff loaded on the vehicle and upon asking for it they just said we don’t have it. They essentially just forgot even though I was told by the movers that they have to weigh my stuff an hour after they get it loaded onto the truck. That was a full on lie or they just don’t care about their job and what they are doing. I have called this company over a dozen times in the last 2 months and I just keep getting told sir I’ll get back to you. I am very polite but a person only has so much patience. I am currently in the process of suing if I will not get a refund because I paid to have those weight tickets given to me and they were not.

Move size: 1 Bedroom Home Service cost: $2646

As a recent customer of Blvd Moving, I feel compelled to share my experience to inform and caution others. I am a veteran who recently transitioned out of the military and secured employment with a defense contractor in Syracuse, NY. For my relocation from California to New York, I chose Blvd Moving, attracted by their initial reasonable quote.

However, the moving process turned out to be fraught with unethical practices and extortionate demands:

Misleading Initial Quote: The moving process began with a seemingly fair quote of around $5,000. However, this drastically changed post-loading of my belongings. The final bill was inflated to approximately $15,000 – nearly three times the original quote.

Inflated Charges and Fabricated Volume: The company unjustly inflated the moving costs by claiming additional volume and adding bogus fees. Despite reducing the number of items to be moved significantly (donating 65% of my belongings), the company charged for 662 additional cubic feet at an inflated rate.

Unethical Practices and Coercion: The moving team employed various tactics that seemed aimed more at benefiting themselves than assisting in the move. They showed interest in the items I had set aside for donation, creating confusion and disorder. Furthermore, they dismantled appliances without properly securing them, causing a water leak and leaving a door unhinged.

Hostile and Aggressive Communication: Post-move, the company's communication turned hostile. They bombarded me with daily calls and messages, threatening to auction off my belongings if I did not pay the exorbitant fees, including fabricated storage and redelivery charges.

Impact on Personal Life: This ordeal has significantly impacted my personal life. Essential documents and belongings are still in the company's possession, hindering my ability to settle in my new home and causing immense stress and inconvenience.

Lack of Transparency and Professionalism: The movers did not provide essential information as required by federal regulations, including the “Your Rights and Responsibilities When You Move” booklet. The bill of lading also contained incorrect information, adding to the confusion.

My goal in sharing this experience is not only to express my frustration but also to urge others who might have faced similar issues with Blvd Moving to come forward. Collective voices can better highlight the company's practices and serve as a warning to potential customers.

Move size: 2 Bedroom Home Service cost: $13000

I would never use BLVD again. I rate them 0 stars. They arrived mid day in June (in AZ.....hot)to load our belongings from 2700sq ft. home. All boxes were moved outside, then the truck left to do another job before actually loading our stuff. When they returned, it was 4pm. It took until 10pm to complete....and we were organized.

Of coarse it cost more than the quote, even though I had called with box counts, questions, updates. there was no real interest in getting the load accurate on their part.

We were informed our belongings were going to be unloaded at their warehouse due to the 10 days between loading and our closing date on new home in WA as they needed the truck for other business.

We were excited to hear when they delivered only 2 days after closing. When they arrived, the first words out of their mouth was "a box is missing" the team could not agree on what size of box was missing....but it was missing,

They had to hire regional hired help and that team left much to be desired. Knowing we had VERY HEAVY furniture, a husband and wife team arrived ....along with their 2 young children. The husband of the team was stacking boxes on a moving dolly so high that it was unsafe. Needless to say, he dropped a box from the top of a stack and broke into tiny pieces a ceramic pot.

Upon inspection of out fine furniture, we found deep gouges in our Ethan Allen footboard to our king bed. Broken door clasp on our Ethan Allen 6 piece desk set, Scratches on the desk set, a gouged whole in the back of an armoire, a broken finial on an antique chair and multiple boxes gouged all the way through. Thank god I packed every box myself (120+) because nothing I packed was broken. Who's to say what would have happened if they packed the boxes.

Let's get back to the lost box. This information was troubling, not only did they act like they didn't care, it was up to me to "put in a claim". That process is wrought with red tape. We did however unpack every single box to try to identify what was missing. We kept our own list, it turns out that a very sentimental wood inlaid plate from Egypt that belonged to my husbands parents was missing as well as place mats and a cutting board liner and miscellaneous items.

We made initial calls with promises made that they would check with drivers, warehouse and other owners that had items on the truck!! They never followed up. We made several calls and left VM without ANY response. It was as if they had our phone number on ignore. My last call was before Christmas, they assured me they would do everything in their power to find that box AND get back to us with in 2 weeks. Well they didn't get back to us and I don't think they ever will. We paid their bill so why should they care.

They are a horrible moving company. I would not recommend them to move a chicken coop!

Move size: 4 Bedroom Home Service cost: $10800

I used First National Van Lines but was contracted out to BLVD moving to facilitate the actual move from Illinois to Oregon. Where do I start? When they arrived they showed no regard for my things, slinging multiple “fragile” marked boxes on top of each other. I didn’t think too much of it at the time. Then we did the 30 days of storage they offered. We then called to give our move in day. We were told they would drop off 7-21 days later. Apparently that was 7-21 business days ? So really a month. Then on top of that they were 2 weeks late from that new deadline.

Our stuff finally arrives and we are missing our TV, our dining table, a piano bench, a piano stand, a vanity bench and a vanity mirror. These were most of the things that BLVD packed for us. We called and called. The warehouse either couldn’t find our stuff or didn’t bother to look. Eventually we gave up and filed a claim. But apparently since we didn’t purchase additional insurance we are only entitled to $74. For all the stuff they didn’t deliver. I wouldn’t be surprised if they had just stolen the TV and called it missing. This has been a nightmare. I would never recommend this company.

Move size: Studio Service cost: $2800

Worst experience we’ve ever had. Paid $10k for move. Arrived 2 days before contract and said we’d have to pay for storage if we couldn’t accept it. We had to scramble to get our move in date moved up. The morning of delivery they called and said they needed an extra $1700 because their truck wouldn’t fit in our complex (this was not true as we later found out) and they had to transfer our stuff to a smaller truck at our expense. The guy shows up with a U-Haul and only one guy to unload the entire shipment. They told us we had to pay with cashiers check but this new guy said he only accepted Zelle, Venmo or post office money order. Very shady! The whole experience was horrible and I’d never recommend to anyone!

Move size: 2 Bedroom Home Service cost: $4350

We used this company to move from Texas to Georgia. They showed up late to pick up our goods. As soon as they arrived they said the quote was wrong and it would cost more, they did a new quote but when we paid they wanted $700 more than the quote they did that morning. When we asked the reason the guy started talking and complaining and did not provide any explanation. Since we were tired, we paid and they left. The guy gave us a day for the delivery that was not respected, of course. We tried to call the customer service to find out about the delivery and they kept saying the goods were in Texas. After 10 days they said the goods were in Texas, but after 10 minutes the delivery guy called us saying he would deliver our goods the following day. Clearly they had no idea where our goods were. They showed up for the delivery at 7 p.m., and at 11 p.m. they were still unloading goods. Since it was late they did not assemble our furniture (we paid for that service). Of course, most of our furniture is damaged and some goods were lost.

We filed a complaint more than 2 months ago, we keep calling them and they say they have a meeting that day and to call the following day. They say they are the most trusted and professional moving company, that is a big lie. They are not professional, not reliable, and have no idea what they are doing. Stay away from them

Move size: 4+ Bedroom Home Service cost: $13000

Kudos! Thanks for all your assistance. The workers showed up on schedule and did their work promptly, carefully, and courteously. They complied with all the absurd requirements we had to meet to rent this property. The weather was rainy and cold, but Adam and Mark worked the whole time efficiently without resting for a single minute. Our furniture and appliances were carefully packed and loaded initially by Allen. Then Adam and Mark packed all my small objects and placed them in different cartons. A very pleasant and smooth move. You guys don’t even know how much your support meant to me. Meeting you was a delight.

Move size: 3 Bedroom Home Service cost: $4985