BLVD Moving

DO NOT USE BLVD MOVING—ever. I had the worst experience with this company, and I wouldn’t want anyone else to go through what I did.

At first, everything seemed fine, but as my pack-out date got closer, the company became more and more unresponsive. They use the cheapest labor possible, and despite paying $11,00+ for a full-service pack-out, I was suddenly hit with an additional $4,000 charge that had to be paid in cash. The packers tried to blackmail for $6K originally.

My story has too many twists and turns to capture here, but the bottom line is this: they stole items from my household, and I never even got the chance to file a claim for the missing property. At this point, I’ll be filing a formal complaint with the BBB.

This company’s logo should be a snake, because that’s exactly how they operate. Save yourself the money, stress, and regret—do NOT use BLVD MOVING.

Move size: 2 Bedroom Home Service cost: $6000

I would never use BLVD again. I rate them 0 stars. They arrived mid day in June (in AZ.....hot)to load our belongings from 2700sq ft. home. All boxes were moved outside, then the truck left to do another job before actually loading our stuff. When they returned, it was 4pm. It took until 10pm to complete....and we were organized.

Of coarse it cost more than the quote, even though I had called with box counts, questions, updates. there was no real interest in getting the load accurate on their part.

We were informed our belongings were going to be unloaded at their warehouse due to the 10 days between loading and our closing date on new home in WA as they needed the truck for other business.

We were excited to hear when they delivered only 2 days after closing. When they arrived, the first words out of their mouth was "a box is missing" the team could not agree on what size of box was missing....but it was missing,

They had to hire regional hired help and that team left much to be desired. Knowing we had VERY HEAVY furniture, a husband and wife team arrived ....along with their 2 young children. The husband of the team was stacking boxes on a moving dolly so high that it was unsafe. Needless to say, he dropped a box from the top of a stack and broke into tiny pieces a ceramic pot.

Upon inspection of out fine furniture, we found deep gouges in our Ethan Allen footboard to our king bed. Broken door clasp on our Ethan Allen 6 piece desk set, Scratches on the desk set, a gouged whole in the back of an armoire, a broken finial on an antique chair and multiple boxes gouged all the way through. Thank god I packed every box myself (120+) because nothing I packed was broken. Who's to say what would have happened if they packed the boxes.

Let's get back to the lost box. This information was troubling, not only did they act like they didn't care, it was up to me to "put in a claim". That process is wrought with red tape. We did however unpack every single box to try to identify what was missing. We kept our own list, it turns out that a very sentimental wood inlaid plate from Egypt that belonged to my husbands parents was missing as well as place mats and a cutting board liner and miscellaneous items.

We made initial calls with promises made that they would check with drivers, warehouse and other owners that had items on the truck!! They never followed up. We made several calls and left VM without ANY response. It was as if they had our phone number on ignore. My last call was before Christmas, they assured me they would do everything in their power to find that box AND get back to us with in 2 weeks. Well they didn't get back to us and I don't think they ever will. We paid their bill so why should they care.

They are a horrible moving company. I would not recommend them to move a chicken coop!

Move size: 4 Bedroom Home Service cost: $10800

Please don't use this company. Is the WORST experience you will have. They never tell you the truth. They charge u more for the UHALL than want the contract said. Even if there is space for a large truck they will over charge you otherwise you don't get your stuff at delivery. Very unprofessional company. The driver at pick up was trying to get engaged in personal conversations which is very unprofessional. Also they lie to you from day 1. If you want to work with them say your delivery time is the same day or day after, otherwise you will get your stuff 45 days later if you are lucky. They start counting the days after your prefer delivery date. My final bill was 700+ dollars and the driver was trying to charge me $1,900.00 . I explain him everything was paid and the my balance was $700. I had to spend 1.30 minutes or more talking to the company to straight out everything. BAD SERVICE. The worst experience of my life. Please do not use BLVD MOVING. You will lost your mind.

Move size: 1 Bedroom Home Service cost: $1900

I entered into a contract with BLVD Moving (US DOT 2892909) on 5/17/2025 to move household items on 5/21/2025 from a storage facility in North Hollywood, CA 91605 and with an additional stop in Los Angeles, CA 90034 that were to be moved on a truck leaving CA that week to Miami, Florida to be stored at their partner storage facility at 3593 N.W. 19th Street, Lauderdale Lakes, Florida 33311 for 30 days free storage to then be delivered by BLVD Moving on the afternoon of Monday, June 16 between 1-4pm and/or Tuesday morning June 17 between 9-noon to Miami, FL 33130 in order to comply with the elevator reservation required at the destination. This is all in writing. Futhermore, BLVD Moving says that conversations are recorded so this should be able to be confirmed by audio recordings as well. BLVD Moving did not move the items to Miami in the time frame promised. After approximatley 60 phone calls the week of June 16, we were finally informed that the truck had recently left CA and was only in Texas. I had taken off work the week of June 16 to meet the moving truck in Miami. Not only did I waste my vacation time, I incurred the expense of an airline ticket and travel expenses. I left multiple emails and phone calls the week prior to June 16 to confirm that the truck was scheduled to arrive on time. Never did anyone contact me regarding an issue. I was ghosted. The mailboxes of employees at BLVD are constantly full. I also found out that employees use different names so "Helen" and "Tina" are actually the same employee. The items did not arrive until July 1, and they were delivered by a different moving company. I have in writing that BLVD would be the company delivering the goods. And, I had to pay $150 extra as the day of their July 1 delivery as the closest freight elevator to the apartment was broken. It was working perfectly on June 16 and June 17. The company (Ocean) that did the delivery required additional payment before agreeing to unload any of my items from their truck. I was fraudulently sold services that were not delivered upon by BLVD Moving. DO NOT USE. And, put an air tag in a box for any move you so you can see where your stuff actually is.

Move size: 1 Bedroom Home Service cost: $4200

I felt bad for the movers because moving day was on one of the hottest days of the year. Throughout, they maintained an air of professionalism, never complained, and kept moving at a steady clip despite the scorching heat. They carefully loaded all of my goods, carried heavy furniture up and down the stairs, and were especially careful with my delicate items. They nevertheless had the strength to wish me well in my new home, despite my exhaustion from seeing them finish.

Move size: 2 Bedroom Home Service cost: $4980