BLVD Moving

DO NOT USE BLVD MOVING—ever. I had the worst experience with this company, and I wouldn’t want anyone else to go through what I did.

At first, everything seemed fine, but as my pack-out date got closer, the company became more and more unresponsive. They use the cheapest labor possible, and despite paying $11,00+ for a full-service pack-out, I was suddenly hit with an additional $4,000 charge that had to be paid in cash. The packers tried to blackmail for $6K originally.

My story has too many twists and turns to capture here, but the bottom line is this: they stole items from my household, and I never even got the chance to file a claim for the missing property. At this point, I’ll be filing a formal complaint with the BBB.

This company’s logo should be a snake, because that’s exactly how they operate. Save yourself the money, stress, and regret—do NOT use BLVD MOVING.

Move size: 2 Bedroom Home Service cost: $6000

As a recent customer of Blvd Moving, I feel compelled to share my experience to inform and caution others. I am a veteran who recently transitioned out of the military and secured employment with a defense contractor in Syracuse, NY. For my relocation from California to New York, I chose Blvd Moving, attracted by their initial reasonable quote.

However, the moving process turned out to be fraught with unethical practices and extortionate demands:

Misleading Initial Quote: The moving process began with a seemingly fair quote of around $5,000. However, this drastically changed post-loading of my belongings. The final bill was inflated to approximately $15,000 – nearly three times the original quote.

Inflated Charges and Fabricated Volume: The company unjustly inflated the moving costs by claiming additional volume and adding bogus fees. Despite reducing the number of items to be moved significantly (donating 65% of my belongings), the company charged for 662 additional cubic feet at an inflated rate.

Unethical Practices and Coercion: The moving team employed various tactics that seemed aimed more at benefiting themselves than assisting in the move. They showed interest in the items I had set aside for donation, creating confusion and disorder. Furthermore, they dismantled appliances without properly securing them, causing a water leak and leaving a door unhinged.

Hostile and Aggressive Communication: Post-move, the company's communication turned hostile. They bombarded me with daily calls and messages, threatening to auction off my belongings if I did not pay the exorbitant fees, including fabricated storage and redelivery charges.

Impact on Personal Life: This ordeal has significantly impacted my personal life. Essential documents and belongings are still in the company's possession, hindering my ability to settle in my new home and causing immense stress and inconvenience.

Lack of Transparency and Professionalism: The movers did not provide essential information as required by federal regulations, including the “Your Rights and Responsibilities When You Move” booklet. The bill of lading also contained incorrect information, adding to the confusion.

My goal in sharing this experience is not only to express my frustration but also to urge others who might have faced similar issues with Blvd Moving to come forward. Collective voices can better highlight the company's practices and serve as a warning to potential customers.

Move size: 2 Bedroom Home Service cost: $13000

I would never use BLVD again. I rate them 0 stars. They arrived mid day in June (in AZ.....hot)to load our belongings from 2700sq ft. home. All boxes were moved outside, then the truck left to do another job before actually loading our stuff. When they returned, it was 4pm. It took until 10pm to complete....and we were organized.

Of coarse it cost more than the quote, even though I had called with box counts, questions, updates. there was no real interest in getting the load accurate on their part.

We were informed our belongings were going to be unloaded at their warehouse due to the 10 days between loading and our closing date on new home in WA as they needed the truck for other business.

We were excited to hear when they delivered only 2 days after closing. When they arrived, the first words out of their mouth was "a box is missing" the team could not agree on what size of box was missing....but it was missing,

They had to hire regional hired help and that team left much to be desired. Knowing we had VERY HEAVY furniture, a husband and wife team arrived ....along with their 2 young children. The husband of the team was stacking boxes on a moving dolly so high that it was unsafe. Needless to say, he dropped a box from the top of a stack and broke into tiny pieces a ceramic pot.

Upon inspection of out fine furniture, we found deep gouges in our Ethan Allen footboard to our king bed. Broken door clasp on our Ethan Allen 6 piece desk set, Scratches on the desk set, a gouged whole in the back of an armoire, a broken finial on an antique chair and multiple boxes gouged all the way through. Thank god I packed every box myself (120+) because nothing I packed was broken. Who's to say what would have happened if they packed the boxes.

Let's get back to the lost box. This information was troubling, not only did they act like they didn't care, it was up to me to "put in a claim". That process is wrought with red tape. We did however unpack every single box to try to identify what was missing. We kept our own list, it turns out that a very sentimental wood inlaid plate from Egypt that belonged to my husbands parents was missing as well as place mats and a cutting board liner and miscellaneous items.

We made initial calls with promises made that they would check with drivers, warehouse and other owners that had items on the truck!! They never followed up. We made several calls and left VM without ANY response. It was as if they had our phone number on ignore. My last call was before Christmas, they assured me they would do everything in their power to find that box AND get back to us with in 2 weeks. Well they didn't get back to us and I don't think they ever will. We paid their bill so why should they care.

They are a horrible moving company. I would not recommend them to move a chicken coop!

Move size: 4 Bedroom Home Service cost: $10800

I felt bad for the movers because moving day was on one of the hottest days of the year. Throughout, they maintained an air of professionalism, never complained, and kept moving at a steady clip despite the scorching heat. They carefully loaded all of my goods, carried heavy furniture up and down the stairs, and were especially careful with my delicate items. They nevertheless had the strength to wish me well in my new home, despite my exhaustion from seeing them finish.

Move size: 2 Bedroom Home Service cost: $4980

Danny Michaels the sales rep was obnoxious and lied then giving a complete "bait and switch" the day before the move, which turned out to just be a scam. Danny, backpedaling and yelling at me, said I am welcome to cancel and lose my deposit, or agree to pay an additional $790 more than the contract I signed. Next was Brian, who has less of a brain than the Scarecrow for Wizard of Oz, kept calling, trying to gaslight me, making my head spin listening to what an idiot he was. So Sales gets ZERO STARS.

Moving Day- Driver showed up and said he needs another guy and he will arrive in 2 hours but Brainless Brian called again and said they were now charging even more money than yesterday's increase even though the new guy wouldn't arrive for 2 hours, slowing down the move, and saying it is all my fault.....first 2 movers were slow as molasses since they were being paid hourly, and when 3rd guy showed up, my entire family had to work alongside the 3 of them once we realized this 5 hour move will turn into 12 hours, if we didn't start moving furniture alongside them!!!! Finally at the destination, they would NOT UNLOAD the TRUCK until we paid even more money and even tried to claim we never paid a deposit. - THEY ARE ALL SCAMMERS! So Movers - less than ZERO STARS.

STAY FAR, FAR, FAR AWAY FROM BLVD MOVING UNLESS YOU WANT TO BE YELLED AT, GASLIT, AND F&*$Ked as part of your move.......wow....if moving wasn't stressful enough! These guys are idiot con men. DO NOT USE THEM!

Move size: 1 Bedroom Home Service cost: $2000

Kudos! Thanks for all your assistance. The workers showed up on schedule and did their work promptly, carefully, and courteously. They complied with all the absurd requirements we had to meet to rent this property. The weather was rainy and cold, but Adam and Mark worked the whole time efficiently without resting for a single minute. Our furniture and appliances were carefully packed and loaded initially by Allen. Then Adam and Mark packed all my small objects and placed them in different cartons. A very pleasant and smooth move. You guys don’t even know how much your support meant to me. Meeting you was a delight.

Move size: 3 Bedroom Home Service cost: $4985